Privacy policy.

• We only collect what you choose to send us — through the enquiry form, a phone call or WhatsApp.
• We use it to respond to your roadside request and discuss a quote. We don’t sell it.
• This website has no advertising trackers and sets no marketing cookies.
• Never send payment card details through the website or WhatsApp.

Enquiry form. Your name, phone number, the service you need, your location and a description of what happened.

Your location (optional). Only if you tap “Use my location” on the enquiry form and allow it, your device shares its GPS position, which is added to your enquiry as a map link. Nothing is collected unless you choose this.

Phone and WhatsApp. Whatever you share with us during a call or in a message, such as your location, vehicle details and photos.

Website usage. Anonymous, aggregated information about how pages are used and how fast they load (see “Analytics and performance” below).

• To respond to your request for roadside assistance.
• To understand the job and discuss a fair, job-specific quote.
• To keep basic records of the service we provided.
• To keep the website working, secure and fast.

Form delivery. When the enquiry form is switched on, your submission is delivered to us by a third-party form service (Formspree). Its own privacy terms apply.

WhatsApp. The “WhatsApp” buttons open WhatsApp with a pre-written message. Nothing is sent until you press send in WhatsApp, and WhatsApp’s own privacy policy applies to those messages.

Google Maps. Map and directions links open Google Maps in a new tab, where Google’s own privacy policy applies. The map shown on this website is our own illustration and loads nothing from Google.

Hosting. The website is hosted on Vercel, which may keep short-term server logs (such as IP addresses) for security and reliability.

We use Vercel Web Analytics and Vercel Speed Insights to understand which pages are visited and how quickly they load. These tools are designed to work without cookies and report aggregated data — they don’t build a profile of you or follow you across other websites. We also count taps on our call and WhatsApp buttons (which page and which button), without any personal details.

We keep enquiry details only as long as reasonably needed to respond to you and keep basic business records, then delete them.

The website uses HTTPS, checks every enquiry on the server and filters automated spam. We use reasonable safeguards to protect your information, but no method of sending information over the internet is completely secure.

You can ask what information we hold about you, ask us to correct it, or ask us to delete it where we’re not required to keep it. Call us on +1 437-230-0348 to make a request. This policy is intended to support Canadian privacy expectations, including PIPEDA where it applies.

If our practices change, we’ll update this page and the date at the top.